Privacy Policy

At Comfy Wear Store (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy while providing stylish, comfortable contemporary casualwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website comfywearstore.com.

1. Information We Collect

We collect information to provide better services to all our fashion-conscious customers:

• Personal Information: When you create an account, place an order, or contact customer service, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number.
• Transaction Data: Details about purchases you make through our site (including date, time, and items purchased).
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including the full URLs, clickstreams through our site, and methods used to browse away from the page.

2. How We Use Your Information

We use your information to provide and improve our services in ways that align with our brand values of comfort and style:

• To process and fulfill your orders for our cozy hoodies, stylish dresses, and everyday essentials
• To communicate with you about orders, products, services, and promotional offers
• To screen our orders for potential risk or fraud (using your IP address)
• To improve and personalize your shopping experience with product recommendations
• To comply with any applicable laws and regulations

3. Sharing Your Information

We respect your privacy and only share information in these limited circumstances:

• Service Providers: We share information with third parties who help us provide our services (payment processors like PayPal and credit card companies, shipping carriers, IT service providers).
• Legal Compliance: If required by law or to respond to legal process, we may share your information.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is as important to us as your comfort:

• We implement 256-bit SSL encryption on all transactions
• We are PCI-DSS compliant for credit card processing
• We use fraud detection systems to protect your account
• We maintain a strict no-storage policy for sensitive payment data
• Data is stored on secure servers and we retain personal information only for as long as necessary to provide services

5. Your Rights

You have rights regarding your personal information:

• Access: You can request details of your personal data we hold.
• Correction: You can update your account information at any time.
• Deletion: You can request deletion of your personal data, subject to certain legal obligations.
• Opt-out: You can unsubscribe from marketing communications at any time using the link in our emails.

6. Cookies and Tracking Technologies

To make your shopping experience as comfortable as our clothing:

• We use cookies to remember your preferences and items in your shopping cart
• We use analytics cookies to understand how customers use our site and improve it
• We may use advertising cookies to show you relevant Comfy Wear Store ads on other sites

You can control cookies through your browser settings, but this may affect site functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own, including the United States where our servers are located. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices. We’ll notify you of significant changes by posting the new policy on our site with a new “Last Updated” date.

Thank you for trusting Comfy Wear Store with your personal information as we help you stay comfortable and stylish!