Welcome to Comfy Wear Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our comfortable, stylish clothing. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Website Use

1.1 Eligibility

To use our website and make purchases, you must be at least 18 years old or have parental/guardian consent. By placing an order, you confirm you meet these requirements.

1.2 Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality of your login information and all activities under your account.

1.3 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the site’s functionality
  • Use automated systems to extract data

2. Products and Services

2.1 Product Descriptions

We strive for accurate product descriptions, colors, and sizing information. However, slight variations may occur due to monitor settings. If you receive an item significantly different from its description, please contact us immediately.

2.2 Product Availability

All items are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

2.3 Hygiene Products

For health and hygiene reasons, underwear and intimate apparel cannot be returned unless defective or incorrect (see Section 5).

3. Orders and Payments

3.1 Order Process

Placing an item in your cart doesn’t reserve it. Orders are only confirmed when we send an order confirmation email.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge your selected payment method for the total order amount.

3.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

4. Shipping

4.1 Processing Time

We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email once shipped.

4.2 Shipping Options

We offer:

  • Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after shipping
  • Free Shipping (orders over $50 via EMS): 15-25 business days after shipping

4.3 International Orders

We ship worldwide (excluding some Asian and remote regions). International customers:

  • Are responsible for any customs fees/duties
  • Should check local import regulations before ordering

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most clothing items (except underwear/intimates unless defective). Items must be:

  • Unworn, unwashed, with original tags
  • In original packaging

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with:
    • Subject: “Return Request – Order #[Your Number]”
    • Order number
    • Items to return
    • Reason
    • Refund or exchange preference
  2. Wait for approval and return instructions (within 2 business days)
  3. Ship to: Comfy Wear Store Returns, 4747 Duke Lane, Keyport, US 07735

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect returns. Original shipping fees are non-refundable unless the return results from our error.

5.4 Exchanges

For exchanges:

  • We ship the new item after receiving your return
  • Price differences will be charged/refunded
  • Subject to product availability

5.5 Damaged/Incorrect Items

Contact us immediately at [email protected] with photos. We’ll arrange free return and replacement/refund.

6. Intellectual Property

All content on our website (logos, text, images, etc.) is our property or licensed to us and protected by copyright laws. You may not use our intellectual property without written permission.

7. Liability Limitations

7.1 Product Use

Comfy Wear Store isn’t liable for any injury or damages resulting from product use beyond their intended purpose.

7.2 Website Availability

We strive to keep our site available but aren’t liable for temporary unavailability due to technical issues.

7.3 Third-Party Services

We’re not responsible for third-party services (payment processors, shipping carriers) beyond our control.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we handle your information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our site with a new “Last Updated” date.

10. Governing Law

These Terms are governed by the laws of the State of [Your State], USA, without regard to conflict of law principles.

11. Contact Us

For questions about these Terms, please contact:

Comfy Wear Store
4747 Duke Lane
Keyport, US 07735
Email: [email protected]

Thank you for choosing Comfy Wear Store – where comfort meets style!